Pay Your Bill
Quick and convenient online payment options for our valued customers in Western New York
Pay Your Bill Online
Secure, fast, and available 24/7 through our trusted payment partner
Find My Web ID
Your Web ID is the number you need to pay online
These are two different numbers. Your account number is 4 digits and sits near the top of your statement. Your Web ID is 12 digits and sits about a quarter of the way down. TrashBilling.com asks for the Web ID.
Web ID — 12 digits
Use this to pay online at TrashBilling.com.
- About a quarter of the way down your paper statement
- Listed on your emailed statement as well
Account number — 4 digits
Use this when you call or email the office.
- Near the top of your statement, by your name and address
Still not sure which is which? Call us at 716-969-1021 and we will look it up for you.
Statement
Town & Country Disposal
Account No.
1234
Web ID
123456789012
Example only — your statement will show your own numbers.
Update My Account Info
Request changes to your billing or service information
Billing FAQs
Common questions about payments and billing
Questions? We're Here to Help
Our friendly team is ready to assist with any billing questions
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM